Payment
We accept secure online payments through Razorpay, including major credit and debit cards, UPI and other payment methods available at checkout.

Once payment is successfully completed, your order will be confirmed and prepared for dispatch.

Shipping & Delivery
We deliver GOAJARS across India.

Dispatch
Once your order is placed and payment is confirmed, we carefully prepare and pack your jars for dispatch. Orders are usually dispatched within 3 working days.

Delivery
After dispatch, your order will usually arrive within 4–5 working days, depending on your location and courier service.

Please note that delivery times may occasionally vary for remote locations, public holidays, or circumstances beyond our control.

Shipping Charges

• We offer free shipping across India on orders of ₹1,999 and above
• Flat-rate shipping of ₹180 on orders below ₹1,999

Returns & Refunds
As GOAJARS products are food and perishable goods, we do not accept returns or exchanges once an order has been delivered, unless the product arrives damaged, broken, leaking, defective, or incorrect.

We carefully pack every order before dispatch. However, If your order arrives damaged, broken or leaking, please take clear photos of the damaged product and the outer packaging before disposing of anything. These photos help us assess the issue and arrange a replacement or refund quickly.

Please contact us within 48 hours of delivery at goajars@gmail.com (to change to the correct customer email)

Please send us:

• Photo of the shipping label
• A brief description of the issue
• Photo of the outer packaging
• Photo of the damaged jar
• Within 48 hours